Teamlead IT (m/f/d)

Standort: 

Wildpoldsried, BY, DE

Stellen-ID:  4854

At the earliest date possible we are looking for support for our #teamsonnen

Clean and affordable energy for all is one of the greatest challenges of our time. Sonnen has been committed to this mission since 2010 and is now represented in Europe, the USA and Australia with over 1,000 team members globally. In Germany, our offices are located in the beautiful Wildpoldsried (Allgäu) and the vibrating heart of Berlin Kreuzberg.

At sonnen, we are building the energy system of the future. To this end, we are developing new technologies and business models that have not existed before. Whether intelligent power storage, virtual power plants or digital services - we set the trends of a new energy world. That means, among other things, the inexpensive production and storage of renewable energy and the intelligent networking of producers and consumers. sonnen thereby gives people around the world the opportunity to become independent of fossil fuels and conventional energy supplier.

We are growing steadily and are looking for people who want to join us in our vision of clean and affordable energy for all while making a positive impact on climate change.

What you will do to help drive energy transition:

 

  • Manage technical IT staff onsite and support aligning with global IT team
  • Record incidents & problems, analyze them and find efficient solutions
  • Provide remote support to our employees to ensure quick problem resolution; provide field support, especially for technical challenges on site
  • Installation and configuration of clients and OnPrem servers
  • Assembly of IT infrastructure to ensure optimal performance
  • Client provisioning to provide end users with the necessary resources
  • Documentation of processes, configurations and solutions for a transparent workflow
  • Maintenance and deployment of software through effective patch management
  • Support with the IMAC (Installation, Move, Add, Change) of IT resources
  • Providing end-user training for the effective use of IT applications
  • Technical support for core applications: Solidworks-support various R&D use-case
  • Microsoft O365 support

 

What you will need on that journey:

 

  • Completed training in the IT sector or comparable qualification
  • Experience in IT support and service
  • Knowledge of the configuration, installation and maintenance of workstation systems, peripherals, mobile devices, LAN components, communication equipment, media technology, software and interfaces
  • Strong communication and coordination skills when working with internal and external vendors
  • Hands-on mentality and ability to solve challenges fast
  • Cultural sensitivity
  • Ability to localize, isolate and rectify faults
  • Knowledge of hardware and software availability and asset management
  • Fluent in English and German

What you can expect at sonnen:

  • An atmosphere of openness, tolerance and mutual respect, where innovation is expected and encouraged
  • 30-32 days annual vacation with increasing team membership
  • Leasing of company (e-)bikes with up to 40% discount
  • Flexible working hours and option working mobile
  • Mental health and wellbeing offering for you and your family members
  • Free German, English as well as online yoga and body art courses
  • Soft drinks, fruits and cereals in our offices
  • Use of sports memberships (EGYM Wellpass, only €29.75/month) and discounts for other services and products 
  • Employee discount on our electricity tariff
  • Regular team and company events
  • We love dogs! You too? Feel free to bring your fellow friend to our offices

 

You feel we are a match? Apply now and help us to shape the energy transition together. We look forward to welcoming you to #teamsonnen!

sonnen - energy is yours!


Stellensegment: Network, Technical Support, Technology