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International Service Coordinator EU (m/f/d)


Wildpoldsried, BY, DE Berlin, BE, DE

Stellen-ID:  1667

At the earliest date possible we are looking for support for our #teamsonnen

Clean and affordable energy for all is one of the greatest challenges of our time. Headquartered in the Bavarian energy village of Wildpoldsried, sonnen GmbH wants to enable all people to determine their own energy future. That means, among other things, the inexpensive production and storage of renewable energy and the intelligent networking of producers and consumers. sonnen thereby gives people around the world the opportunity to become independent of fossil fuels and conventional energy supplier.

At sonnen, we are building the energy system of the future. An energy system in which electricity is clean and people are the focus. To this end, we are developing new technologies and business models that have not existed before. Whether intelligent power storage, virtual power plants or digital services - we set the trends of a new energy world. This creates space for innovation, creativity, passion and personal development opportunities in a rapidly growing company.

Your Responsibilities:

  • You support the service organization in the EU by implementing corporate processes and the management of it. Service processes are related to the area of field service, repair center, service administration and remote support (1st/2nd/3rd level).

  • You act as interface between the EU organizations and the HQ in Germany related to technical service requirements and the set-up of the service organization

  • You act as project manager for international improvement projects. You collect the requirements, coordinate the implementation and report the progress

  • You are the key contact for one of our service tools

  • You create, document and monitor service processes, but also react on deviations.

  • You constantly check the data quality of the service tools/database and define measures to improve it



Your Profile:

  • Successful completed academic studies on economic or engineering sciences or comparable qualifications like certified engineer

  • At least 3 years’ experience in project management (certification desirable)

  • Strong experience in process management (modelling, operating, improving)

  • At least 2 years’ experience in an international work environment

  • Experience in technical service, preferable in energy storage

  • Strong communication skills and high competence in problem solving

  • Strong English and German language skills spoken and written, additional languages are desirable

  • Excellent MS-Office skills; Salesforce and SAP experiences are welcome

  • Willingness to travel

What you can expect:

At sonnen you will experience an international environment in a fast-growing and innovative company in the renewable energy industry sector. Due to our young corporate culture and the short decision-making processes, you can really make a difference with us!

We offer an atmosphere of openness, tolerance and mutual respect. Join us and help us with our vision of clean and affordable energy for all. Share with us the passion for clean energy and new technologies.

If you want to learn more about our benefits, please take a closer look at: Our Benefits

Apply now!

sonnen - energy is yours!

Jobsegment: ERP, SAP, Database, Project Manager, Technology