Technical Writer (f/m/d)

Standort: 

Berlin, BE, DE Wildpoldsried, BY, DE

Stellen-ID:  2272

At the earliest date possible we are looking for support for our #teamsonnen

Clean and affordable energy for all is one of the greatest challenges of our time. Sonnen has been committed to this mission since 2010 and is now represented in Europe, the USA and Australia with over 1,000 team members globally. In Germany, our offices are located in the beautiful Wildpoldsried (Allgäu) and the vibrating heart of Berlin Kreuzberg.

At sonnen, we are building the energy system of the future. To this end, we are developing new technologies and business models that have not existed before. Whether intelligent power storage, virtual power plants or digital services - we set the trends of a new energy world. That means, among other things, the inexpensive production and storage of renewable energy and the intelligent networking of producers and consumers. sonnen thereby gives people around the world the opportunity to become independent of fossil fuels and conventional energy supplier.

We are growing steadily and are looking for people who want to join us in our vision of clean and affordable energy for all while making a positive impact on climate change.

We need you to ensure the quality and structure of all documentation in regards to software, hardware and digital bugs and ECRs. Act as a subject matter to all bug topics within the 3rd-Level Service Team.

 

What you will do to advance the energy transition

  • Lead management of Engineering Change Requests (ECRs) in Global Service
  • Act as a subject matter expert for Hardware (HW), Software (SW) and Digital Bugs within the 3rd Level Team
  • Reproduce HW/SW/Digital Bugs, create HW/SW/Digital Bug articles and share your Bug knowledge
  • Act as an interface between the country organizations as well as our R&D and Knowledge Departments related to HW/SW/Digital Bugs
  • Monitoring and reporting of HW/SW/Digital Bug indicators and continuous improvement of Bug handling

 

What you will need on that journey

  • 2+ years professional experience with electrical engineering and/or knowledge management
  • Professional experience with technical training or education
  • Ideally, you have good knowledge in cloud based software development
  • You are characterized by your very good analytical skills
  • You have a structured and logical way of working
  • You are problem solving oriented and initiative
  • You convince through the ability to work together with us in a team
  • Very good knowledge of German and English
  • Willingness to travel

What you can expect at sonnen:

  • An atmosphere of openness, tolerance and mutual respect, where innovation is expected and encouraged
  • The option of working full- or part-time for every position
  • 29-32 days annual vacation with increasing team membership
  • Leasing of company bikes with up to 40% discount
  • At sonnen, all positions can be filled full or part-time
  • Flexible working hours and home office option
  • Workation within the EU
  • Free German, English as well as online yoga and body art courses
  • Soft drinks, fruits and cereals in our offices
  • Regular team and company events
  • We love dogs! You too? Feel free to bring your fellow friend to our offices
  • Other benefits, such as discounts on sports memberships and other services or products

You feel we are a match? Apply now and help us to shape the energy transition together. We look forward to welcoming you to #teamsonnen!

sonnen - energy is yours!


Jobsegment: Technical Writer, Cloud, Technology